Remote Customer Service & Outreach Officer

Health4You Initiative is seeking a dedicated Volunteer Customer Service & Outreach Officer to support its mental health training programmes through school outreach, stakeholder engagement and customer service. This is an opportunity to gain practical experience in outreach, communication and project coordination while contributing to mental health advocacy.

• Reach out to schools, principals and teachers to introduce the organisation's programmes.
• Promote mental health training programmes to schools and relevant stakeholders.
• Respond to enquiries and provide accurate programme information.
• Engage prospective participants and encourage course registrations.
• Support outreach activities and maintain effective communication with interested schools and individuals.
• Assist with customer service and project coordination tasks as required.

• Strong written and verbal communication skills.
• Ability to work independently and manage assigned tasks.
• Interest in education, mental health and advocacy.
• Good interpersonal and relationship-building skills.
• Proactive, organised and willing to learn.

None

Gain practical experience in customer service and outreach.

Develop communication and stakeholder-engagement skills.

Build experience in project coordination.

Contribute to mental health awareness and advocacy.