Customer Service Executive

PWAN Group

Ajah, Lagos, Nigeria
Full Time
Email

Job Overview

Salary
Competitive
Job Type
On-site
Employment Type
Full Time
Location
Ajah, Lagos, Nigeria
Additional Location
Sangotedo / Lekki Axis
Posted
February 25, 2026

Job Summary


PWAN Group is seeking a professional and customer-focused Customer Service Executive to serve as the first point of contact for clients, affiliates, and prospects. The role involves managing inquiries, resolving complaints, and supporting sales and operations to enhance overall customer experience.











Key Responsibilities


Attend to walk-in clients and respond to inquiries professionally


Manage phone calls, emails, and social media communications


Resolve customer complaints promptly and efficiently


Maintain accurate customer records and documentation


Follow up on client requests and ensure timely feedback


Support sales and operations teams to improve customer experience


Provide reports on customer feedback and service improvement initiatives

Required Qualifications

Bachelor’s degree or HND in any relevant field


2–4 years of experience in customer service; real estate experience is an advantage


Excellent verbal and written communication skills


Strong interpersonal, problem-solving, and organizational abilities


Proficient in Microsoft Office tools


Professional appearance and confident demeanor

Skills & Competencies

Experience

None

Benefits & Perks

Competitive salary

HMO coverage

Opportunities for career growth

Supportive and professional work environment

Work Schedule

Additional Information

How to Apply

This job posting has expired and applications are no longer being accepted

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