Customer Experience Officer

Eye Foundation Hospital

Lekki, Lagos, Nigeria
Full Time
Email

Job Overview

Salary
Negotiable
Job Type
On-site
Employment Type
Full Time
Location
Lekki, Lagos, Nigeria
Additional Location
None
Posted
July 28, 2026

Job Summary

Attend to patients and visitors professionally.


Key Responsibilities

Attend to patients and visitors professionally. Respond to customer inquiries, complaints, and feedback.

Ensure a positive and satisfactory patient experience.

Maintain accurate customer interaction records.

Follow up on customer concerns and ensure timely resolution.

Support the improvement of customer service processes.

Work closely with relevant departments to address patient needs.


Required Qualifications

Bachelor's Degree in Mass Communication, English, Social Sciences, or a related field.

Minimum of 2 years' experience in a similar role.

Experience in the healthcare sector is an added advantage.

Must have completed NYSC.



*Interested and qualified candidates should send their CV

using “Customer Experience Officer” as the subject of the email.

Skills & Competencies

Experience

None

Benefits & Perks

Work Schedule

Additional Information

How to Apply

Opens your default email client to send application

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