Customer Service/Sales Representative

A company is seeking a customer-focused Sales Representative to handle enquiries, promote travel services, resolve customer issues and drive sales.

• Respond to customer enquiries via phone, email, social media and in person.
• Provide information on travel services, visa requirements, flights, hotel bookings and tour packages.
• Handle customer complaints and resolve issues promptly.
• Meet and exceed monthly sales targets.

• Bachelor’s degree in Mass Communication, Hospitality and Tourism Management, Marketing or a related field.
• Proven customer service experience, preferably in the travel industry.
• Excellent written and verbal communication skills.
• Ability to speak and understand Hausa.

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