Remote Head of Operations (Technical)

Techie Planet Ltd is seeking an experienced Head of Operations (Technical) to oversee project delivery, coordinate technical teams, improve internal processes and ensure projects are properly scoped, documented and delivered on time.

• Lead client discovery sessions and translate business problems into technical requirements.
• Prepare requirements documents, process flows, technical specifications and user stories.
• Support project scoping, effort estimates, statements of work and change requests.
• Manage technical recruitment, including candidate interviews and hiring.
• Coordinate technical staff and oversee onboarding and offboarding.
• Monitor project progress and ensure timely, high-quality delivery.
• Improve operational workflows and project delivery processes.
• Coordinate clients, stakeholders and technical teams to ensure alignment.

• At least 5 years of experience working on technology projects.
• Minimum of 2 years in delivery, systems analysis, business analysis or technical project management.
• Experience writing requirements documents, specifications or user stories for engineering teams.
• Proven experience managing clients or stakeholders on technical projects.
• Experience coordinating engineers, analysts or other technical professionals.
• Strong understanding of software and data projects.
• Excellent communication, organisational and problem-solving skills.

Additional Requirement: Include a well-presented document of no more than 300 words answering the following question:

Describe a requirements document or specification you wrote. What was the project, who used the document, and what happened as a result?

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