Remote Customer Service Representative

A company is seeking a Customer Service Representative to handle customer enquiries, resolve issues, maintain accurate records, and provide professional support.

Handle inbound customer calls and enquiries.

Provide accurate information and resolve customer issues.

Maintain accurate customer records.

Use Microsoft Word, Excel, and other computer systems effectively.

Apply medical terminology knowledge when required.

Customer service or related experience is an advantage.

Strong verbal and written communication skills.

Good computer skills, particularly Microsoft Word and Excel.

Strong attention to detail and record-keeping skills.

Knowledge of medical terminology is an advantage.

Ability to work independently in a remote environment.

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