Remote Product, Growth & Customer Success Manager

A reputable ICT company building a cloud deployment platform for African developers, startups and businesses is seeking a Product, Growth & Customer Success Manager. The role combines product management, growth strategy and customer success, requiring a candidate who can contribute to product development while driving user growth, engagement and customer satisfaction.

• Support product management and contribute to the development of the cloud deployment platform.
• Develop and execute growth strategies to increase product adoption and engagement.
• Manage customer success initiatives and strengthen customer relationships.
• Identify opportunities to improve the customer experience and product performance.
• Work with internal teams to align product, growth and customer success objectives.
• Monitor user feedback and market trends to identify opportunities for product improvement.
• Support strategies that drive customer acquisition, retention and long-term growth.

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