Remote Customer Service Intern

Blvck Hair is seeking a Customer Service Intern to support customers across multiple communication channels, resolve inquiries and complaints, provide product information, and work with internal teams to deliver a positive customer experience.

Respond to customer inquiries via chat, email, and phone.

Resolve customer complaints and issues efficiently.

Provide accurate product information and updates.

Collaborate with internal teams to resolve complex customer issues.

Maintain professional and timely communication with customers.

Support the customer service team with daily activities as required.

Strong written and verbal communication skills.

Good customer service and interpersonal skills.

Ability to handle customer complaints professionally.

Strong problem-solving and attention-to-detail skills.

Ability to communicate effectively across chat, email, and phone.

Ability to work remotely and collaborate with a team.

Previous customer service experience is an advantage.

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