A company is seeking a Customer Support Representative to provide exceptional customer service through inbound and outbound calls. The ideal candidate will possess excellent communication skills, a customer-first mindset, and the ability to deliver high-quality support while meeting performance targets.
Answer inbound customer calls professionally and courteously.
Make outbound calls on behalf of various clients.
Follow client-specific call scripts and procedures.
Resolve customer inquiries and provide excellent customer support.
Accurately document customer interactions and maintain records.
Meet quality, attendance, and performance targets.
Deliver a positive customer experience while adhering to company standards.
Excellent verbal communication skills.
Strong customer service and interpersonal skills.
Comfortable using computers and navigating multiple applications simultaneously.
Ability to multitask while speaking with customers.
Strong attention to detail and problem-solving skills.
Customer-first mindset and willingness to work evening shifts.
Fem3le candidates are preferred.
Must be available for immediate resumption.
None
Send your application via email with the provided subject line
Confidential