Retail Operations Officer

A growing retail business is seeking a Retail Operations Officer to oversee store operations, inventory management, sales reporting, and compliance across retail locations to ensure operational efficiency.

• Monitor daily store operations, sales reports, and performance trackers.
• Support staff attendance, scheduling, and compliance monitoring.
• Reconcile daily sales, POS reports, and cash records.
• Coordinate inventory management, stock replenishment, transfers, and stock audits.
• Liaise with Store Managers, HR, and Operations teams to resolve operational issues.
• Ensure compliance with brand standards, customer service policies, and visual merchandising guidelines.
• Prepare operational reports and support continuous process improvements.

• Bachelor's Degree or HND in Business Administration, Management, Operations, Supply Chain, Human Resources, or a related field.
• Minimum of 4 years' experience in retail operations, store administration, or a similar role.
• Experience in inventory management and multi-store retail operations.
• Strong organizational, coordination, reporting, and communication skills.
• Ability to manage multiple priorities in a fast-paced retail environment.

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