Front Desk/Admin Officer

A reputable dental clinic is seeking a professional and customer-focused Front Desk/Admin Officer to manage front desk operations, patient scheduling, HMO processes, and administrative support.

Welcome and attend to patients in a professional and courteous manner.

Manage front desk operations and patient appointments.

Handle HMO processes, patient billing, and payment records.

Respond to patient inquiries and provide excellent customer service.

Maintain accurate patient records and administrative documentation.

Perform general administrative duties and support daily clinic operations.

Ensure the reception area remains organized and welcoming.

Minimum of 1 year experience as a Front Desk Officer in a hospital or dental clinic.

Strong knowledge and hands-on experience with HMO operations and patient billing.

Excellent communication and customer service skills.

Professional appearance with a courteous and friendly attitude.

Good computer skills and the ability to multitask effectively.

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