Edu Lounge is looking for a proactive and customer-focused Client Relations Officer to join its team in Port Harcourt. The ideal candidate will combine strong customer service, sales, business administration, and digital marketing skills to build lasting client relationships, drive business growth, and deliver an exceptional client experience.
Build and maintain strong relationships with clients to ensure satisfaction and retention.
Deliver prompt and professional customer support while resolving client inquiries.
Identify business opportunities and support sales growth initiatives.
Assist in implementing digital marketing campaigns to enhance brand visibility.
Manage client communications and maintain accurate customer records.
Collaborate with internal teams to ensure excellent service delivery.
Monitor client feedback and recommend improvements to enhance customer experience.
Bachelor's Degree in Business Administration, Marketing, or a related discipline.
Proven experience in sales and customer service.
Good understanding of digital marketing tools and strategies.
Excellent communication, negotiation, and interpersonal skills.
Strong organizational and multitasking abilities.
Proficiency in Microsoft Office Suite.
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Competitive salary with performance-based incentives.
Career growth and professional development opportunities.
Collaborative and supportive work environment.
Exposure to diverse industries and clients.
Flexible hybrid work arrangement.
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