Front Desk Officer

Join a premium aesthetics and wellness clinic as the Front Desk Officer, where you will deliver exceptional client service, manage appointments, coordinate daily front desk operations, and support sales to ensure a seamless customer experience.

• B.Sc., HND, or OND in any discipline (Hospitality, Marketing, or Health-related fields are an advantage).
• 1–2 years of experience in a front desk, hospitality, spa, clinic, or customer-facing role.
• Excellent communication, interpersonal, and customer service skills.
• Sales-oriented with the ability to promote treatments, products, and membership packages.
• Proficient in Microsoft Office, Google Calendar, and appointment booking systems.
• Well-groomed, professional, organized, and able to work weekends and flexible shifts.

• Welcome clients, manage appointments, and coordinate daily front desk activities.
• Handle client enquiries, registrations, payments, receipts, and maintain accurate records.
• Promote clinic services, skincare products, and membership packages while following up with clients.
• Coordinate with doctors, therapists, and other team members to ensure smooth clinic operations.
• Maintain a clean, organized reception area and deliver an outstanding client experience.

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