People / Receptionist Lead

XOYA is seeking a warm, organized, and people-focused People / Receptionist Lead to manage front desk operations, support HR and administrative functions, and deliver an exceptional experience for clients and team members.

• Welcome and attend to clients and visitors professionally.
• Manage front desk and daily reception activities.
• Support HR and administrative operations.
• Coordinate appointments, meetings, and internal communications.
• Build positive relationships with clients and staff.
• Handle inquiries and resolve issues professionally.
• Support lead generation and contribute to client conversion efforts.
• Maintain organized records and office operations.

• Previous experience in HR, administration, or front desk/reception roles.
• Warm, professional, and customer-focused personality.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Reliable, proactive, and able to handle both client-facing and internal responsibilities.
• Confident in managing difficult conversations and resolving issues professionally.

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