Customer Service & Administrative Officer

Sherpaverse is seeking a proactive and organized Customer Service & Administrative Officer to provide exceptional customer support while managing administrative operations. The ideal candidate should be detail-oriented, tech-savvy, and able to thrive in a fast-paced environment.

Provide excellent customer service and respond to client inquiries.

Schedule and attend meetings as required.

Manage and maintain customer and company databases.

Follow up with clients and maintain strong customer relationships.

Handle daily administrative and office support tasks.

Prepare documents and maintain accurate records.

Support the team with other administrative duties as assigned.

Experience in customer service and administrative roles.

Ability to schedule meetings, manage databases, and follow up with clients.

Proficiency in Google Workspace and Microsoft Office (knowledge of other productivity tools is an advantage).

Strong communication, organizational, and time management skills.

Serious, committed, and ready for immediate employment.

Must reside within a commutable distance of the office location.

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