Receptionist / Front Desk Officer

Bluorchid Aesthetics is looking for a friendly, organized, and customer-focused Receptionist / Front Desk Officer to manage front desk operations and provide exceptional client service. The ideal candidate will handle appointments, customer enquiries, payment processing, and support the smooth daily operations of the clinic while promoting its services and products.

• Welcome and attend to clients professionally, ensuring an excellent customer experience.
• Schedule, confirm, and manage client appointments.
• Respond promptly to phone calls, WhatsApp messages, and social media enquiries.
• Process client payments and maintain accurate client records.
• Coordinate client flow to ensure efficient daily clinic operations.
• Promote the clinic's services, skincare products, and special offers to clients.
• Assist with general administrative and front desk duties.
• Maintain a clean, organized, and welcoming reception area.
• Support the clinic team with other administrative tasks as required.

• Excellent communication and interpersonal skills.
• Professional appearance and a positive attitude.
• Strong organizational and multitasking abilities.
• Basic computer proficiency.
• Previous experience in a receptionist, front desk, customer service, hospitality, or medical/aesthetic setting is an advantage.

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