Online Sales Representative

A fashion store is seeking an enthusiastic and customer-focused Online Sales Representative to manage online sales activities, engage with customers, and drive revenue growth. The ideal candidate should possess excellent communication skills, be familiar with online sales platforms, and have a passion for delivering exceptional customer service.

• Post product updates, promotions, and images across designated online sales platforms and groups.
• Respond promptly and professionally to customer inquiries via online channels.
• Follow up with prospective and existing customers to encourage purchases.
• Promote products and implement strategies to increase online sales.
• Process customer orders and ensure a smooth sales experience.
• Maintain accurate records of customer interactions, inquiries, and orders.
• Build and maintain positive relationships with customers to encourage repeat business.
• Monitor online sales performance and provide feedback to improve results.
• Collaborate with the team to achieve sales targets and business objectives.
• Stay updated on product knowledge and current fashion trends.

• Good communication and customer service skills.
• Previous sales experience is an added advantage.
• Ability to work independently and achieve sales targets.
• Familiarity with WhatsApp Business and other online sales platforms.
• Strong organizational, responsiveness, and proactive problem-solving skills.
• Passion for sales, fashion, and customer engagement.

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