Operations Support Officer

ShipAfrica is seeking an Operations Support Officer to support the smooth handling of shipments and ensure compliance with operational standards. The successful candidate will coordinate logistics activities, monitor shipments, maintain accurate records, and contribute to process improvements in a fast-paced logistics-tech environment.

• Receive and inspect incoming packages, verifying actual and volumetric weight
• Approve shipment labels and document processes using pictures and videos
• Approve shipments and initiate waybill generation
• Coordinate the return of approved packages to customers
• Organize drop-offs at DHL, FedEx, UPS, and other carrier facilities
• Follow up on shipments to ensure smooth delivery processes
• Monitor shipment status and resolve logistics or compliance issues
• Maintain accurate records of shipments, inspections, and approvals
• Identify and implement process improvements to optimize workflow
• Ensure adherence to operational standards and procedures

• Strong attention to detail and commitment to accuracy
• Ability to work independently and take ownership of responsibilities
• Good written and verbal communication skills
• Basic knowledge of logistics processes or carrier operations is an advantage
• Organized, dependable, and comfortable working in a fast-paced environment
• Must be based in or around Trade Fair Market or within Ojo Local Government Area
• Junior or entry-level candidates are encouraged to apply

None

Competitive entry-level salary
Paid leave
Hands-on experience in Africa’s growing logistics-tech industry
Supportive and collaborative work environment
Clear opportunities for career growth and development