Customer Service Representative (CSR)

Confidential

Magodo, Lagos, Nigeria
Full Time
Email

Job Posting Expired

This job posting has expired and is no longer accepting applications. The information below is for reference only.

Job Overview

Salary
Competitive
Job Type
Full-time
Employment Type
Full Time
Location
Magodo, Lagos, Nigeria
Additional Location
Magodo Estate Phase II, Lagos
Posted
June 24, 2026

Job Summary

An organization is seeking a Customer Service Representative to handle customer inquiries, provide accurate information, and resolve issues efficiently. The role focuses on delivering excellent customer experience and maintaining high satisfaction levels.

Key Responsibilities

  • Attend to customer inquiries via phone, email, or chat
  • Provide accurate product and service information
  • Resolve customer complaints and escalate when necessary
  • Update and maintain customer records in the CRM system
  • Ensure high levels of customer satisfaction
  • Communicate professionally with customers at all times

Required Qualifications

  • HND or Bachelor’s degree
  • Strong communication skills
  • Good computer literacy
  • Ability to remain calm and professional under pressure
  • Previous customer service experience is an advantage

Skills & Competencies

Experience

None

Benefits & Perks

Work Schedule

Additional Information

How to Apply

Applications for this position closed on June 24, 2026.

This job posting has expired and applications are no longer being accepted

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