Remote Customer Service Representative

Open Bridge PH is seeking a highly reliable and professional Customer Service Representative to join its growing remote team. The ideal candidate will possess excellent communication skills, strong attention to detail, and the ability to provide exceptional customer support while managing operational workflows. This role offers long-term growth opportunities for candidates who are proactive, dependable, and customer-focused.

• Handle customer inquiries and build strong rapport with clients for a New York-based piping and heating business.
• Manage day-to-day operational workflows and customer support requests.
• Ensure client satisfaction by providing confident, professional, and timely solutions.
• Maintain high standards of customer service and professionalism in all interactions.
• Support business operations by following through on assigned tasks and responsibilities.

• Strong written and spoken English communication skills with a professional phone presence.
• High reliability, consistent attendance, and strong follow-through on tasks.
• Tech-savvy with the ability to quickly learn new systems and operational tools.
• Strong problem-solving and customer relationship management skills.
• Ability to work independently in a remote environment.

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