Termii is seeking an experienced Technical Support Officer to provide efficient technical assistance, troubleshoot issues, and collaborate with internal teams to ensure seamless service delivery. The ideal candidate will combine strong technical knowledge with excellent communication and problem-solving skills.
Job Posting Expired
This job posting has expired and is no longer accepting applications. The information below is for reference only.
Job Overview
Salary
Negotiable
Job Type
Full-time
Employment Type
Full Time
Location
Lagos, Nigeria
Additional Location
None
Posted
June 02, 2026
Job Summary
Key Responsibilities
- Provide technical support to customers and resolve issues efficiently
- Troubleshoot technical problems and provide timely solutions
- Collaborate with cross-functional teams to resolve complex issues
- Communicate effectively with stakeholders and clients
- Monitor and escalate critical issues where necessary
- Ensure high levels of customer satisfaction through support services
Required Qualifications
- Minimum of 5+ years’ experience in technical support or similar role
- B.Sc./B.A. in any discipline
- Strong troubleshooting and critical thinking skills
- Excellent communication and interpersonal skills
- Ability to work under pressure
- High level of emotional intelligence
- Strong stakeholder management and collaboration skills
Skills & Competencies
Experience
None
Benefits & Perks
Work Schedule
Additional Information
How to Apply
Applications for this position closed on June 02, 2026.