Referral Coordinator / Scheduler

Ensure seamless communication between referring providers, insurance companies, and clinical staff. Facilitate efficient scheduling, accurate documentation, and compliance with healthcare regulations in a fast-paced, collaborative environment.

Manage new patient referrals via phone, email, and EHR systems

Gather and review medical records, insurance info & referral documentation

Schedule appointments using eClinical Works; handle insurance verifications

Coordinate appointment flow; manage cancellations and confirmations

Review and update medical records in compliance with regulations

BSc./HND in English Language, Linguistics, Mass Communication, Business/Public Administration, Health Information Management, Nursing, Medical Laboratory Science, or a related field.

Minimum of 2 years’ experience in healthcare administration, medical scheduling, patient coordination, customer service, or a similar administrative role.

Data privacy & confidentiality compliance

Microsoft Office Suite (Word, Excel) & 10-key typing

Administrative/front desk experience in healthcare

Knowledge of cardiology medical terminology

Strong customer service & multi-line phone etiquette

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