Head of HR, Admin & Operations

Alfred & Victoria Associates is seeking an experienced Head of HR, Admin & Operations to oversee human resources, administration, financial coordination, and operational management within the organization. The ideal candidate will drive organizational structure, compliance, workforce management, and operational efficiency to support business growth and sustainability.

• Develop and implement HR strategies aligned with organizational goals
• Oversee recruitment, onboarding, and workforce planning processes
• Design and manage performance management systems, KPIs, and staff appraisals
• Establish employee policies, compliance procedures, and disciplinary systems
• Supervise payroll processes alongside the Finance Officer
• Develop and implement Standard Operating Procedures across departments
• Coordinate operations across Learning, Sales, Partnerships, and Finance units
• Ensure smooth scheduling and execution of programs and events
• Monitor operational performance, service delivery, and risk management
• Oversee budgeting, cost control, and financial reporting
• Monitor expenditure, profitability, and financial forecasting
• Supervise administrative operations, facility management, and vendor relationships
• Ensure proper documentation, governance, and regulatory compliance
• Maintain audit readiness and contract documentation

• Bachelor’s Degree in HR, Business Administration, Finance, or a related discipline
• Minimum of 3–5 years experience in HR and operations leadership
• Experience managing finance and administrative teams
• Strong understanding of Nigerian labour laws and compliance standards
• Strong financial management and operational coordination skills
• MBA or HR certification is an added advantage
• Experience in the EdTech or education sector is preferred
• Excellent leadership, organizational, and decision-making skills
• Strong risk management and process optimization abilities

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