E-channels Support Specialist

Unified Payment Services Limited

Lagos, Nigeria
Full Time
Email

Job Posting Expired

This job posting has expired and is no longer accepting applications. The information below is for reference only.

Job Overview

Salary
Negotiable
Job Type
Full-time
Employment Type
Full Time
Location
Lagos, Nigeria
Additional Location
None
Posted
May 13, 2026

Job Summary

Unified Payment Services Limited is hiring an E-channels Support Specialist to provide technical and operational support for digital payment platforms. The role involves monitoring transactions, resolving system issues, and ensuring smooth operation of electronic banking channels.

Key Responsibilities

  • Support and monitor digital banking channels including POS, ATM, and agency banking systems
  • Troubleshoot transaction and system-related issues
  • Analyze logs and reports for system performance and errors
  • Assist in transaction monitoring and dispute resolution
  • Collaborate with technical teams to resolve platform issues
  • Ensure service continuity across digital payment systems

Required Qualifications

  • HND or Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field
  • Minimum of 4 years’ experience in IT support or digital banking operations
  • Knowledge of digital payment platforms and transaction processing
  • Understanding of APIs and system integrations
  • Basic SQL knowledge and ability to analyze logs and reports
  • Familiarity with ITIL framework or ticketing systems is an advantage
  • Strong problem-solving and communication skills
  • Ability to work under pressure and meet tight deadlines

Skills & Competencies

Experience

None

Benefits & Perks

Work Schedule

Additional Information

How to Apply

Applications for this position closed on May 13, 2026.

This job posting has expired and applications are no longer being accepted

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