Call Center Agent

A company is hiring Call Center Agents to handle customer interactions, provide support, and ensure excellent service delivery. This role is ideal for individuals with strong communication skills and a customer-focused mindset.

• Handle inbound and outbound customer calls
• Provide accurate information and resolve customer inquiries
• Maintain professional communication with customers at all times
• Escalate and follow up on unresolved issues
• Meet performance targets and KPIs

• Strong communication and listening skills
• Customer service-oriented mindset
• Ability to work with targets and performance goals
• Basic computer literacy
• Call center experience is an advantage

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