Simba Group is offering a 3–4 month SIWES/Industrial Training opportunity for students interested in customer service operations. The role provides hands-on experience in handling customer interactions, managing inquiries, and supporting daily operational activities in a structured corporate environment.
Job Posting Expired
This job posting has expired and is no longer accepting applications. The information below is for reference only.
Job Overview
Salary
Negotiable
Job Type
Internship (3–4 Months)
Employment Type
Full Time
Location
Ogba, Lagos, Nigeria
Additional Location
None
Posted
April 28, 2026
Job Summary
Key Responsibilities
- Handle inbound and outbound customer calls in a professional manner
- Communicate effectively with customers in English, Yoruba, and Hausa
- Respond to customer inquiries and provide accurate product/service information
- Escalate unresolved issues to appropriate departments
- Maintain proper records of customer interactions and reports
- Support daily operational and administrative customer service tasks
- Assist the team in ensuring smooth service delivery and customer satisfaction
Required Qualifications
- Must be currently undergoing SIWES / Industrial Training (IT)
- Enrollment in a recognized institution is required
- Fluency in English, Yoruba, and Hausa
- Good communication and interpersonal skills
- Basic computer knowledge (Microsoft Office, data entry, etc.)
- Ability to work in a fast-paced environment
- Willingness to learn and adapt
Skills & Competencies
- Strong verbal communication
- Customer service orientation
- Attention to detail
- Teamwork and adaptability
Experience
None
Benefits & Perks
Work Schedule
Additional Information
How to Apply
Applications for this position closed on April 28, 2026.