Consulting DCC is seeking Customer Service Officers to serve as the first point of contact for customers across multiple locations. The role involves attending to customers, processing orders, and ensuring a smooth and positive service experience in a retail environment.
Job Overview
Salary
₦100,000 – ₦120,000 Monthly
Job Type
Full-time
Employment Type
Full Time
Location
Lagos, Nigeria
Additional Location
Abule Egba, Bariga, Festac, Okota, Egbe, Groove Mall, Lekki, Osapa London (Lagos) & Uyo (Akwa Ibom)
Posted
April 28, 2026
Job Summary
Key Responsibilities
Attend to customers and process orders efficiently
Handle basic customer inquiries and provide accurate information
Ensure excellent customer service and a pleasant shopping experience
Maintain cleanliness and proper organization of the outlet
Upsell products and promote ongoing offers and promotions
Support daily retail operations and customer engagement activities
Handle transactions with accuracy and professionalism
Required Qualifications
Minimum of OND qualification
0–2 years of work experience
Good communication and interpersonal skills
Prior retail experience is an advantage
Ability to work weekends and public holidays
Customer-friendly attitude and willingness to learn
Skills & Competencies
Experience
None
Benefits & Perks
Work Schedule
Additional Information
How to Apply
Apply via Email
Send your application via email with the provided subject line
Email Address:
career@consultingdcc.com
Subject Line:
"Application Subject Format: Customer Service Officer"