Customer & Content Support Officer (Fem3le)

A fast-growing health, wellness, and lifestyle brand is seeking a highly organised and proactive Customer & Content Support Officer to manage customer interactions and support internal coordination, communication, and brand development activities.

• Manage customer inquiries and conversations via Instagram DM and WhatsApp
• Support scheduling, coordination, and day-to-day operational planning
• Conduct research on market trends, content ideas, and competitors
• Prepare and present simple reports for management decision-making
• Assist in strengthening brand communication and engagement activities
• Provide general administrative and customer support where needed

• Minimum of 2 years experience in customer service
• Previous personal assistant experience is an added advantage
• Strong organisational and multitasking ability
• Excellent written and verbal communication skills
• Detail-oriented and proactive working style
• Comfortable using social media platforms professionally
• Tech-savvy with proficiency in Excel and Microsoft Word

None

On-site: Monday, Tuesday, Saturday, Sunday (Lekki Phase 1)
Remote: Wednesday