Customer Service Representative

Prime Hire Agency is hiring a Customer Service Representative to handle customer interactions and ensure a smooth support experience. This role is ideal for someone with strong communication skills who can manage inquiries efficiently and meet performance targets.

• Handle incoming calls and respond to customer inquiries
• Resolve customer issues promptly and professionally
• Maintain accurate records of customer interactions
• Meet set performance and service delivery metrics
• Provide support and follow up with customers when necessary
• Work collaboratively with the team to improve service quality

• Strong communication and active listening skills
• Ability to multitask and solve problems effectively
• Basic proficiency in Microsoft Office and Google Workspace
• Previous customer service experience is an added advantage
• Willingness to work on-site during the onboarding period and transition to remote
• Must be available to resume immediately (male applicants currently prioritized)

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