Sales Representative / Customer Relations Officer

The Sales Representative / Customer Relations Officer manages customer interactions, drives sales growth, and promotes company products while ensuring high customer satisfaction.

Serve as the first point of contact for customers via phone, email, or in-person

Handle inquiries, complaints, and requests professionally and promptly

Maintain a positive, empathetic, and professional attitude

Promote and sell company products and services to new and existing customers

Develop and implement marketing strategies to attract and retain clients

Collaborate with sales and marketing teams to meet monthly sales targets

Keep accurate records of customer interactions, feedback, and transactions

Follow up with customers to ensure satisfaction and encourage repeat business

Monitor market trends and competitor activities for new opportunities

Prepare reports on customer feedback, sales performance, and marketing activities

Minimum of OND/HND/B.Sc in Marketing, Business Administration, or related field

Proven experience in customer service, sales, or marketing

Strong communication, interpersonal, and negotiation skills

Problem-solving and conflict-resolution abilities

Ability to work independently and in a team

Proficiency in MS Office and social media marketing tools

Customer-focused mindset with passion for sales and relationship building

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