Data Entry / Customer Service Representative

Complete Staffing Solutions is seeking a detail-oriented and customer-focused individual to join our team as a Data Entry / Customer Service Representative. The ideal candidate will have strong data entry accuracy, excellent communication skills, and the ability to multitask effectively in a fast-paced environment.

• Handle inbound and outbound customer interactions professionally
• Perform accurate and efficient data entry tasks
• Manage and update customer information in databases
• Communicate clearly and effectively while typing and recording information
• Provide timely responses and resolutions to customer inquiries
• Collaborate with team members to ensure smooth daily operations
• Maintain confidentiality and data integrity at all times
• Work occasional overtime and two half-day Saturdays per month as scheduled

Requirements:

• Proven experience in customer service and data entry roles
• Strong computer literacy and ability to type while speaking on the phone
• Excellent verbal and written communication skills
• High attention to detail and accuracy
• Ability to multitask and manage time efficiently

2-4years

Availability to work the following schedule:
* Monday – Friday: 10:00 AM – 7:00 PM
* Training (first 90 days): 9:00 AM – 6:00 PM
* Two Saturdays per month (half-day)
* Overtime every other week