Manage the Managing Partner’s schedule, travel, meetings, and communication
Prepare high-level presentations, reports, and briefing notes
Track implementation of strategic action points and provide monthly progress updates
Conduct research and coordinate documentation for certification body accreditation
Serve as liaison between the Managing Partner and team leads on ongoing projects
Monitor project timelines, deliverables, and profitability
Manage CRM and project management tools for leads, proposals, and client follow-up
Support SharePoint adoption for document management and workflow optimization
Handle invoicing, track receivables and payables, and maintain basic financial records
Prepare periodic operational dashboards and executive summaries
Manage social media accounts and support brand refresh initiatives
Draft newsletters, website updates, LinkedIn posts, and ISO-related content
Assist with content development for the e-learning hub and professional programs
Coordinate client onboarding, engagement, and communication
Organize logistics for internal workshops, seminars, and symposiums
Maintain partner and client databases
Track professional courses, certifications, and staff capacity-building programs
Support creation of the company’s Annual Quality Report