Front Desk Officer

The Front Desk Officer plays a key role in presenting the organization’s image, ensuring that visitors and clients experience professional and seamless interactions. The role also supports internal communication and administrative coordination.

Provide a polished, customer-focused reception service that reflects the company’s standards.

Manage front office interactions and ensure visitors are welcomed and guided properly.

Handle calls and communication flow to aid smooth business operations.

Coordinate meeting room bookings for efficient use.

Offer administrative assistance across departments.

Maintain accurate visitor logs, correspondence data, and office documentation.

Comply with organizational safety, security, and confidentiality guidelines.

Suggest improvements to reception processes where necessary.

Support communication activities that strengthen stakeholder engagement.

OND, HND, or B.Sc. in Business Administration or a related field.

1–3 years of experience in customer-facing or administrative roles.

Good command of Microsoft Office and digital work tools.

Strong customer service and support orientation.

Excellent communication, multitasking, and organizational skills.

High level of professionalism, discretion, and problem-solving ability.

None