The Customer Service Officer will handle customer inquiries, resolve issues, and provide a positive experience for clients, supporting the company’s telecom services and operations.
Job Posting Expired
This job posting has expired and is no longer accepting applications. The information below is for reference only.
Job Overview
Salary
N170,000
Job Type
Hybrid
Employment Type
Full Time
Location
Benin City, Edo State, Nigeria
Additional Location
None
Posted
November 30, 2025
Job Summary
Key Responsibilities
- Respond to customer inquiries via phone, email, or in-person
- Resolve complaints and provide appropriate solutions promptly
- Maintain accurate records of customer interactions and transactions
- Assist customers with product or service information
- Collaborate with internal teams to address customer issues
- Ensure high-quality service standards and customer satisfaction
- Follow company policies and procedures in all interactions
Required Qualifications
- Previous experience in customer service or related roles
- Excellent communication and interpersonal skills
- Problem-solving and conflict resolution abilities
- Ability to work under pressure and manage multiple tasks
- Basic computer literacy for record-keeping and communication
- Professional and courteous attitude
Skills & Competencies
Experience
None
Benefits & Perks
Work Schedule
Additional Information
How to Apply
Applications for this position closed on November 30, 2025.