Serve as the primary point of contact for clients in Kano State and the Northern Region. Ensure exceptional service delivery, maintain high customer satisfaction, and build strong relationships with legal professionals and corporate clients.
Job Overview
Salary
Attractive
Job Type
Hybrid
Employment Type
Full Time
Location
Kano State, Nigeria
Additional Location
None
Posted
November 28, 2025
Job Summary
Key Responsibilities
Respond to customer enquiries and resolve issues in a timely and professional manner
Provide product guidance and support to users
Maintain clear, courteous, and professional communication at all times
Build and sustain strong relationships with existing and prospective clients
Assist customers in understanding product features and functionality
Required Qualifications
Minimum of 3 years’ experience in a customer service role (LegalTech experience is an advantage)
Bachelor’s degree in Communication or a related discipline
Strong verbal and written communication skills
Good time management and organizational skills
Strong problem-solving and analytical skills
Customer-focused mindset with attention to detail
Experience in legal tech, SaaS, IT solutions, or professional services is highly preferred
Proven track record of delivering excellent customer service
*Proximity to Sabon Gari
Skills & Competencies
Experience
None
Benefits & Perks
Competitive salary and performance-based bonuses
Comprehensive health benefits
Flexible work environment
Opportunities for professional growth and development
Supportive, innovative, and collaborative workplace culture
Work Schedule
Additional Information
How to Apply
Apply via Email
Send your application via email with the provided subject line
Email Address:
careers@lawpavilion.com
Subject Line:
"“Customer Service - Kano”"
Contact Information
Send your CV and cover letter