Account Manager

Scale Army Careers is seeking an Account Manager to serve as the first point of contact for brands aiming to improve marketplace performance, primarily on Amazon. The role involves consultative sales, tactical marketplace analysis, and collaboration across commercial and strategic teams to drive brand growth while maintaining integrity.

Respond promptly to inbound leads and run structured discovery to identify brand needs and success metrics.

Conduct light tactical diagnostics on marketplace signals such as Buy Box, MAP compliance, inventory health, catalog quality, and ads posture.

Build outbound sales campaigns targeting decision-makers, generating qualified leads and booking meetings.

Maintain CRM hygiene, document interactions, and support business case development for pilot initiatives.

Translate marketplace performance metrics into structured storytelling for brands, demonstrating value and ROI.

Collaborate with Strategy and Accounts teams to ensure smooth handoffs and effective pilot execution.

2–5+ years in consultative B2B sales, preferably in eCommerce, performance marketing, Amazon/marketplaces, or adjacent sectors.

Hands-on experience with Amazon Seller Central, including catalog, pricing, ads, and inventory management.

Familiarity with eCommerce platforms (Shopify/WordPress) and core marketplace operations.

Skilled in outbound prospecting via email, LinkedIn, phone, and video.

English C1 proficiency; Spanish native/advanced.

Experience with CRM systems (HubSpot or Salesforce) and sales tools like Sales Navigator, Apollo, Clay, or Instantly.

Strong consultative listening, strategic questioning, and data-driven communication skills.

High business acumen, operational rigor, and ethical approach to growth and brand protection.

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