Waiter/Waitress

* Provide prompt, courteous, and efficient service to guests throughout their dining experience.

* Respond to guest inquiries professionally, ensuring satisfaction and adherence to service standards.

* Serve alcoholic and non-alcoholic drinks in line with regulatory requirements.

* Maintain comprehensive knowledge of the menu and all available products.

* Ensure all service stations are properly stocked and organized before and during operations.

* Follow established reporting procedures when service issues arise.

* Deliver food and beverage orders consistently and within service timelines.

* Uphold Hilton’s grooming, uniform, and hygiene standards at all times.

* Comply with hotel safety, security, and health regulations.

* Strong communication skills and a positive, guest-focused attitude.

* Demonstrated commitment to providing excellent customer service.

* High level of personal grooming and professionalism.

* Ability to adapt to changing operational needs and work across various service situations.

* Capable of working independently and collaboratively within a team.

* Experience in food and beverage service, cash handling, or hospitality operations is an advantage.

* Familiarity with food safety and hygiene practices is beneficial.

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