Front Desk Officer / Clinic Manager

CypressHill Hospital, a reputable medical facility in Ikeja, Lagos, providing General Outpatient, Obstetrics & Gynaecology, Pediatrics, Surgery, and Diagnostic Services, is seeking a competent Front Desk Officer / Clinic Manager to manage front office operations, coordinate patient flow, and ensure efficient clinic administration.

• Welcome and attend to patients and visitors courteously.
• Schedule and manage patient appointments efficiently.
• Assist patients with registration and documentation.
• Maintain a clean and organized reception area.
• Process billing and payments using medical software.
• Handle correspondence, filing, and records management.
• Provide support and comfort to distressed patients when necessary.
• Monitor and order office and clinical supplies.
• Organize staff and doctor meetings as needed.
• Ensure confidentiality and compliance with hospital policies.
• Liaise professionally with other medical departments.

• National Diploma in Health Information Management or related field.
• Minimum of 2 years of experience in a hospital or clinical setting.
• Working knowledge of QuickBooks and ERP is an added advantage.
• Strong organizational, communication, and time management skills.
• Proficiency in computer use and record management.
• Professionalism, attention to detail, and quality focus.

2 years