An eCommerce business in Lekki is seeking a proactive graduate with at least 2 years of experience in customer service and fulfilment operations. The role involves managing orders efficiently while ensuring a high-quality customer experience.
Job Overview
Salary
₦280,000/month
Job Type
On-site
Employment Type
Full Time
Location
Lekki, Lagos, Nigeria
Additional Location
None
Posted
November 18, 2025
Job Summary
Key Responsibilities
Handle customer inquiries via email, phone, and chat, ensuring timely and courteous responses.
Coordinate order processing, packaging, and delivery schedules.
Maintain accurate logs of customer interactions and order statuses.
Collaborate with logistics and operations teams to resolve order-related issues quickly.
Required Qualifications
Bachelor’s degree in any relevant field.
Minimum of 2 years’ experience in customer service or fulfilment operations.
Strong communication, problem-solving, and organizational skills.
Ability to work efficiently in a dynamic, fast-paced environment.
Skills & Competencies
Experience
None
Benefits & Perks
Work Schedule
Additional Information
How to Apply
Apply via Email
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