Business Development Specialist

DHL Express is hiring a Business Development Specialist to drive growth through acquiring new customers in the heavier-weight express segment (30–1000 kg shipments). The role focuses on identifying opportunities, building relationships, and providing tailored logistics solutions while supporting DHL’s customer-centric culture.

Proactively identify and secure new business opportunities in the heavier-weight shipment segment

Collaborate with Core and Retail Sales Teams to win high-volume shipments

Develop and maintain a strong sales pipeline through prospecting, networking, and strategic planning

Conduct in-depth customer needs analysis and provide customized DHL Express solutions

Negotiate and close profitable new business deals

Coordinate onboarding and handover to Core Sales for account management

Research market trends, customer sectors, and competitive activity to guide strategy

Leverage DHL’s global network, product portfolio, and digital tools

Build and maintain strong, trust-based relationships with decision-makers

Maintain sales records and CRM data (COMET/STELLAR)

Provide timely sales forecasts and reports

Bachelor’s degree in Business, Sales, Logistics, Supply Chain, or related fields

3–5 years of proven B2B sales experience, preferably in express logistics, air freight, or transport

Demonstrated ability to win and develop new accounts with complex logistics requirements

Experience selling heavier-weight or time-definite services is highly desirable

Strong understanding of international express logistics, cross-border trade, and customs processes

Familiarity with DHL Express products and value propositions is an advantage

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