Remote Client Experience & Sales Lead

CF Braids & Locs is seeking a Client Experience & Sales Lead to manage client enquiries, nurture leads and convert prospective clients into confirmed bookings while supporting business growth.

Respond to client enquiries via WhatsApp and Instagram.

Follow up with potential clients and nurture leads.

Qualify leads and guide clients through the booking process.

Schedule consultations and appointments.

Follow up on deposits and confirm bookings.

Send appointment reminders and maintain clear client communication.

Provide a professional and positive client experience throughout the booking journey.

Contribute to sales and client conversion efforts.

Experience in customer service, sales, client relations or a similar role.

Strong organisational and attention-to-detail skills.

Confident and professional communication skills.

Comfortable with sales, lead conversion and follow-ups.

Proactive approach to client engagement.

Comfortable using WhatsApp and Instagram professionally.

Experience in the beauty, hair or service industry is desirable but not essential.

NOTE: Send the following:

• CV
• Brief introduction
• Relevant experience
• Current availability
• A short explanation of why you would be a strong fit for CF Braids & Locs

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