Auto Repair Relationship Manager (Fem3le)

Vonos Automotive is seeking a fem3le Auto Repair Relationship Manager to manage repairer relationships, monitor service quality and costs, and coordinate repair operations and stakeholders.

• Manage relationships with approved garages and repair centres.
• Identify, evaluate, and onboard reliable repairers.
• Monitor repair quality, turnaround times, and service standards.
• Review repair estimates, parts costs, and invoices.
• Negotiate pricing, service agreements, and warranties.
• Resolve repair, cost, delay, and customer escalations.
• Coordinate with customers, mechanics, insurers, assessors, and other stakeholders.
• Track repairer performance, customer satisfaction, and repair costs.
• Conduct facility inspections and compliance checks.
• Prepare reports on repairer performance and service levels.

• Fem3le candidate.
• BA/BSc/HND in a relevant field.
• Minimum 1 year of relevant experience.
• Strong communication, negotiation, and relationship-management skills.
• Good problem-solving and organisational abilities.
• Ability to coordinate multiple stakeholders and monitor service delivery.

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