Sales / Recovery Manager

FINRA is seeking a Sales / Recovery Manager to support sales, manage client relationships, follow up on overdue accounts, and achieve sales and recovery targets in a fully remote environment.

• Communicate with prospective and existing clients via phone, email, and messaging platforms.
• Understand client needs and present suitable solutions.
• Contact clients regarding overdue accounts and negotiate repayment plans.
• Maintain accurate client and payment records.
• Collaborate with Sales and Retention teams to maintain client relationships.
• Track and achieve sales and recovery targets.

• Reliable computer and stable, high-speed internet connection.
• Experience with CRM or spreadsheet tools is an advantage.
• Sales, customer service, collections, or account management experience is an advantage.
• Strong communication, negotiation, and relationship management skills.
• Ability to work independently in a remote environment.
• Comfortable working flexible shifts.

None

Benefits: 100% remote work, competitive salary, performance-based bonus, flexible shifts, training, mentoring, and career development opportunities.