Remote Medical Billing Customer Service Representative

A healthcare organisation is seeking a proactive and detail-oriented Medical Billing Customer Service Representative to assist patients with billing inquiries, payments, disputes, and account updates.

Respond to patient billing inquiries and provide accurate information.

Resolve billing disputes and customer concerns.

Process payments and update patient accounts accurately.

Assist with billing-related issues and account enquiries.

Maintain accurate records and account information.

Provide professional and service-focused customer support.

Customer service experience, preferably in a healthcare or medical billing environment.

Familiarity with healthcare billing systems is an advantage.

Excellent written and verbal communication skills.

Strong attention to detail and accuracy.

Good problem-solving and dispute-resolution skills.

Ability to work independently in a remote environment.

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