Admin / Customer Support Officer

Alphaa Africa Travel and Tour is seeking an organized and customer-focused professional to handle customer inquiries, front-desk operations, documentation and administrative support.

• Respond to customer inquiries via phone, WhatsApp, email and social media.
• Provide travel information and booking updates.
• Manage office records, documentation and scheduling.
• Support sales and operations teams with administrative tasks.

• Experience in customer service or administration.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Basic knowledge of email, Google Workspace and CRM tools.
• Travel agency experience is an advantage.

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