Front Desk Officer (5 Openings)

Ecofitnesshub Limited is hiring five Front Desk Officers to provide excellent customer service, manage memberships and support daily gym operations across its Abuja locations. The role also involves administrative, social media, safety and membership support.

• Welcome customers and check in members professionally.
• Respond to calls, messages and social media enquiries.
• Explain gym packages and assist new members.
• Provide excellent customer service and resolve enquiries.
• Manage membership records, payments and access control.
• Promote memberships, personal training packages, programs and special offers.
• Handle front desk administration, filing, data entry and package dispatch.
• Create content and support the gym’s social media and promotional activities.
• Monitor facility safety, hygiene and equipment usage.
• Report safety concerns and suspicious activities promptly.
• Maintain a clean, organised and professional front desk.
• Participate in staff training and stay updated on gym services and promotions.

• Strong customer service and communication skills.
• Good organisational and administrative abilities.
• Attention to detail and accurate record-keeping skills.
• Ability to handle payments and membership records responsibly.
• Basic computer and social media skills.
• Professional, friendly and customer-focused attitude.
• Ability to work effectively in a fast-paced fitness environment.

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