Plan, schedule, and coordinate the delivery of goods from all depots nationwide to ensure On-Time and In-Full (OTIF) dispatches.
Ensure all shipments are accompanied by accurate and complete documentation, including invoices, waybills, and delivery notes.
Liaise and negotiate with transport service providers to secure cost-effective and reliable logistics services.
Supervise loading processes to ensure accuracy, safety, and compliance with handling standards.
Track and monitor delivery vans, following up on shipments until delivery is complete.
Identify and resolve in-transit and last-mile delivery issues proactively.
Serve as the main liaison between the warehouse and sales teams regarding order dispatches and delivery timelines.
Prepare and submit daily, weekly, and monthly reports on dispatch performance and order fulfillment.
Ensure all logistics operations comply with company policies, safety regulations, and statutory transport requirements.
Recommend process improvements to enhance operational efficiency and cost management.