Marriott International is seeking a skilled and motivated Food Services Supervisor to oversee dining operations at JW Marriott Hotel Nairobi. The role involves ensuring guest satisfaction, maintaining service standards, supervising staff performance, and upholding cleanliness and safety across all food and beverage areas.
Supervise and coordinate daily food and beverage service operations.
Ensure staff work cohesively to deliver exceptional guest experiences.
Inspect grooming, attire, and conduct of staff, correcting deficiencies promptly.
Oversee opening and closing procedures, including equipment setup and area cleaning.
Monitor dining areas for seating availability, service efficiency, and guest comfort.
Manage inventory, stock requisitions, and supply control using FIFO standards.
Prepare and submit work orders for maintenance and repair needs.
Assist management with hiring, training, evaluating, and motivating team members.
Ensure compliance with company policies, safety standards, and hygiene regulations.
Maintain confidentiality of company information and safeguard assets.
Uphold Marriott’s service culture by welcoming guests and responding to their needs professionally.
High school diploma or GED equivalent required.
Minimum of 2 years of related experience in food and beverage operations.
At least 1 year of supervisory experience preferred.
Strong leadership, communication, and customer service skills.
Ability to work extended shifts and perform physical duties such as lifting and standing for long periods.
Knowledge of food safety, hygiene, and inventory control practices.
None
Complete your application on the company's website