Act as liaison between the company and clients, providing product/service information, resolving client problems, and ensuring a positive customer experience.
Job Overview
Salary
Negotiable
Job Type
On-site
Employment Type
Full Time
Location
Ilupeju, Lagos, Nigeria
Additional Location
None
Posted
March 17, 2026
Job Summary
Key Responsibilities
Serve as point of contact physically and virtually with clients
Provide accurate information about products and services
Resolve complaints and enquiries efficiently
Follow up with customers to confirm purchase satisfaction
Upsell and cross-sell products/services
Escalate concerns appropriately
Keep records of customer interactions, confirm payments, and place orders
Promote products effectively and engage customers
Required Qualifications
Degree in relevant area
1 - 3 years experience
Reside in Lagos (preferably near Ilupeju)
Social media savvy with a healthcare/medical background
Skills & Competencies
Experience
None
Benefits & Perks
Work Schedule
Additional Information
How to Apply
Apply via Email
Send your application via email with the provided subject line
Email Address:
hr@ruthandroots.com
Subject Line:
"“Customer Service - Lagos” as subject"