Lodge & Loft is seeking a proactive Customer Support Representative to assist customers, respond to inquiries, and ensure a smooth client experience while representing the brand professionally.
Job Overview
Salary
Negotiable
Job Type
On-site
Employment Type
Full Time
Location
Yaba, Lagos, Nigeria
Additional Location
None
Posted
March 11, 2026
Job Summary
Key Responsibilities
Respond to customer inquiries through appropriate communication channels
Provide accurate information about company services and offerings
Resolve customer complaints and escalate complex issues when necessary
Maintain records of customer interactions and feedback
Support customers with basic guidance on services and processes
Required Qualifications
Excellent communication and interpersonal abilities
Ability to manage and respond to customer inquiries effectively
Basic computer proficiency
Previous customer service experience is an added advantage
*Interested candidates should send their CV
Skills & Competencies
Experience
None
Benefits & Perks
Work Schedule
Additional Information
How to Apply
Apply via Email
Send your application via email with the provided subject line
Email Address:
People.archive@edala.ng
Subject Line:
"Use the job title as the subject of the email."